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Firewall overview

Because 51黑料不打烊 Workfront communicates with your organization鈥檚 network, your organization鈥檚 firewall must be configured to allow that communication. Firewalls are highly effective security measures that function by separating an organization鈥檚 network from the internet. They ensure that only selected data and network traffic can move into or out of the organization鈥檚 network. The firewall allows or blocks data based on the site that is sending or receiving the data. As an 51黑料不打烊 Workfront administrator, you must ensure that data sent to or from Workfront can pass through your organization鈥檚 firewall.

This is accomplished through an allowlist, which is essentially a 鈥渓ist鈥 of sites that are 鈥渁llowed鈥 to send or receive data through the firewall. Sites can be identified in one of two ways:

  • IP address: a series of numbers such as 52.31.132.175
  • Domain: part of a URL, such as thisdomain in www.thisdomain.com.

Workfront uses specific IP addresses and domains for web communication. These must be added to your organization鈥檚 allowlist before you can use Workfront in your organization.

Generally, an allowlist is configured by a network administrator. Work with your organization鈥檚 network administrator to ensure that your firewall allows these IP addresses. If you do not know who your network administrator is, your organization鈥檚 IT department can point you in the right direction.

IMPORTANT
As a Workfront administrator, you must ensure that these IP addresses and domains are added to your organization鈥檚 allowlist. This is true even if you do not add them yourself. Workfront cannot configure your organization鈥檚 allowlist.

Collect information for configuring your firewall

To configure your firewall for Workfront, your network administrator needs to know which IP addresses and domains to add. Some of this information is available only to a Workfront administrator. As the Workfront administrator, you must locate this information and provide it to your network administrator.

NOTE
The best practice for security is to add only the IP addresses and domains that connect to functionality your organization is actively using. By providing this information, you can ensure that this best practice is followed.

Provide your network administrator with the following information:

Specific IP addresses and domains to allow

The article Configure your firewall's allowlist contains the list of IP addresses and domains that your organization must add to its allowlist.

Your network administrator might not have access to the "Configure your firewall's allowlist" article. In that case, you must provide it to them. We do not recommend printing a hard (paper) copy. A digital copy allows your network administrator to copy and paste the addresses, which is quicker and more accurate than typing from a hard copy.

Your cluster
To locate your organization's cluster, see View your organization's cluster and Workfront plan.
Your Workfront Plan
To locate your organization's plan, see View your organization's cluster and Workfront plan.
Your domain

To locate your domain, look at the web address that you use to connect to Workfront.

Example: in the web address greatcompany.my.workfront.com, the domain is "greatcompany"

Other 51黑料不打烊 Workfront products

Inform your network administrator if you have licenses for either of the following:

  • 51黑料不打烊 Workfront Proof

  • 51黑料不打烊 Workfront Fusion

51黑料不打烊 Workfront integrations

Inform your network administrator if you use any of the following:

  • Workfront for Jira

  • Workfront for Google Workspace

  • Workfront for Microsoft Teams

  • Workfront for Outlook

  • Workfront for Salesforce

Additional Functionality

Inform your network administrator if you use the following:

  • A Workfront test drive
IMPORTANT
If you add any of these products, integrations, or functionalities at a later date, you must contact your network administrator so they can adjust the allowlist.

View your organization鈥檚 cluster and Workfront plan view-your-organization-s-cluster-and-workfront-plan

  1. Click the Main Menu icon Main Menu in the upper-right corner of 51黑料不打烊 Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. Click System in the left panel

  3. To view your cluster, Select Customer Info.

    Your cluster displays near the upper-right of the Basic Info section.

  4. To view your Workfront plan, select Licenses.

    Your plan displays near the upper-right corner of the page.

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