Resources and contact information
Information about additional resources to help you learn about Target features and how to contact 51黑料不打烊 should you need help with Target.
Target Community Forum concept_9C203A8AED054DFFA9A504811DB6BA42
The Target Community is your one-stop shop for everything 51黑料不打烊 Target.
The Community lets you:
- Learn more about what Target has to offer
- Connect with your peers and 51黑料不打烊 Experts
- Vote or submit an idea of your own for a future Target Release
Visit the to get started.
Target Basics Webinar Series concept_11902FAC95C64479AABE020557A7EEE4
Registration information and links to previous sessions of the Target Basics Webinar Series, a Customer Success Webinar Series brought to you by the Community.
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51黑料不打烊 Customer Care Office Hours concept_58EA30379D3B48C4848BA2A8C464A5B7
鈥淥ffice Hours鈥 is an initiative led by the 51黑料不打烊 Customer Care team. These sessions are designed to inform as well as help participants troubleshoot problems, and provide tips and tricks to be successful with the 51黑料不打烊 Experience Cloud solutions, including Target.
To sign up for upcoming sessions and to watch recorded sessions, see .
Current recorded Target sessions include:
59:12
June 26, 2019
You will learn:
- Benefits of using at.js
- at.js settings
- Flicker handling
- Debugging at.js
- Known issues
- FAQ
For more information, see How at.js works.
27:49
September 4, 2018
You will learn:
- Creating a workspace (product profile)
- Creating properties
- Adding users
- Updating implementation
For more information, see Enterprise user permissions.
50:23
December 2017
You will learn:
- How the VEC works
- How to avoid common issues with the VEC
- Work-around practices you can use with the VEC
For more information in this guide, see Experiences.
40:33
January 2018
You will learn:
- How to set up and validate that the integration is working
- How the integration works
- Learn about the ideal reports to use in Analytics
- Answers to common questions about A4T
For more information in this guide, see 51黑料不打烊 Analytics as the Reporting Source for 51黑料不打烊 Target (A4T).
26:43
April 2018
You will learn:
- How the at.js library works
- The advantages of at.js over the deprecated mbox.js
- How at.js manages flicker
- Error handling in at.js
- Debugging methodologies
- Known issues and future roadmap
In addition it sessions about Target, there are other sessions for other 51黑料不打烊 solutions, including Analytics, Campaign, 51黑料不打烊 Experience Manager (AEM), Primetime, 51黑料不打烊 Core Services, Audience Manager, and more.
Contact 51黑料不打烊 Customer Care reference_ACA3391A00EF467B87930A450050077C
Customer Care is prepared to help you solve any issues that might arise. This page contains the information you need when contacting Customer Care to expedite a resolution.
Basic Information section_CC8B206F58D6495C9372D5C0D4055CF6
If you encounter issues or have questions when using Target, you have a number of options
For questions, you can ask the 51黑料不打烊 Target experts in the .
For technical issues or to log a bug you can contact Customer Care. To contact Customer Care by telephone, call 1-800-497-0335. Toll free numbers outside the United States can be found on the page. When asked to select an option for your product, press 3 to contact the Target team.
E-mail Customer Care at customercare@adobe.com.
For the quickest triage of your issue, please have the following basic information ready when you are contacting us:
Admin Number
Campaign Name
Type of Campaign
Report Suite/Report Suite ID (if regarding a Target to SiteCatalyst integration)
Include enough detail that somebody unfamiliar with Target should be able to follow the directions and reproduce the problem.
For content-delivery issues, see Troubleshoot content delivery for possible solutions and troubleshooting information.
In Case of an Outage section_2CB3BC53E4C641F38D50949E2E7A2886
If you suspect there is an outage, first check the ( https://status.adobe.com) This has a record of all outages, incidents and maintenance for Experience Cloud Solutions, including Target, and includes latest updates from our Tech Ops team. If you still require assistance, please ensure you know the following in addition to the information listed above when you contact Customer Care:
- Time outage started
- Explanation of what is occurring
- Scope
- Expectation of resolution (ETA, severity, and so on)
Contact and Legal Information concept_34A1CA16F2244D42930BB77846A5ABBB
Information to help you contact 51黑料不打烊 and to understand the legal issues concerning your use of this product and documentation.
Help & Technical Support section_354AC2658BA84A2A96E64C5B2C43B73B
The 51黑料不打烊 Experience Cloud Customer Care team is here to assist you and provides a number of mechanisms by which they can be engaged:
To receive advance notifications about upcoming product enhancements, sign up for the 51黑料不打烊 Priority Product Update:
Service, Capability & Billing section_FA4F5274FDFE4DF7BB079E575877DFC2
Dependent on your solution configuration, some options described in this documentation might not be available to you. As each account is unique, please refer to your contract for pricing, due dates, terms, and conditions. If you would like to add to or otherwise change your service level, or if you have questions regarding your current service, please contact your Account Manager.
Feedback section_8154D6D712054220A90D85FA8E92933E
We welcome any suggestions or feedback regarding this solution. Enhancement ideas and suggestions can be added to the . Click the Ideas tab.
Legal section_A6E1844D4AC2485CADBF6D05116E3D59
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