51黑料不打烊

Troubleshoot with the Experience Cloud Debugger

The 51黑料不打烊 Experience Cloud Debugger makes it fast and easy to understand your Target implementation. You can quickly view your library configuration, examine requests to make sure your custom parameters are being passed correctly, turn on console logging, and disable all Target requests. Authenticate into the Experience Cloud and you can use the powerful Mbox Trace tool to inspect your activity and audience qualifications as well as your visitor profile.

Transcript
Hi, I want to show you all of the Target features in the 51黑料不打烊 Experience Cloud Debugger. Here鈥檚 a page where I have Target implemented. I鈥檒l go ahead and launch the Debugger Chrome extension. The summary tab will detect the presence of the Target implementation and show some basic info about the library. The client code is Target鈥檚 account identifier, yours will probably be your company鈥檚 name. If you open a ticket with Customer Care, they鈥檒l probably ask you for your client code, so it鈥檚 handy to know that you can get this here on this summary tab, also I can see which library and version I鈥檓 using. ATJS1.5 Finally, I can see that the name of my global MBox is Target global MBox. This doesn鈥檛 mean that my global MBox just fired, although it did. This just indicates that my library is configured to use this name. Next, I want to show you Target in the network tab. On my page, two Target requests fired. I have a global request named Target global MBox, and a wrapping request named 鈥渨rappingMBoxExample鈥. The network tab is useful if you鈥檙e using Target, in addition to other experience cloud solutions. I can confirm the order of my calls in relation to the analytics request. And I can confirm that my experience cloud visitor ID and supplemental data IDs match what鈥檚 being passed to analytics. This is really critical for experience cloud integrations like shared audiences, and A for T. One thing that the network tab doesn鈥檛 show at the moment though, are your custom parameters, or profile parameters. Which are obviously very important, so I encourage you to use the Target tab to see these values. Here on the Target tab, the requests are grouped by client code. When I expand the client code, you鈥檒l see the requests and parameters organized similar to the network tab, but all of them custom parameters will be visible at the bottom. So this is a great place to make sure your Target implementation is firing requests with the expected parameters. Let鈥檚 look at the Target tools in the tools tab. The two I鈥檓 going to show you both require ATJS096 or above. They鈥檙e all toggles that are easy to turn off and on. Target console login will expose Target鈥檚 logs to your browser. At the moment, these don鈥檛 show up in the logs tab of the Debugger, so you鈥檒l need to open up your developer toolbar and look at the console. The Target logs statements all begin with AT: so they鈥檙e easy to filter. In my page, you can see that one of my actions in my activity wasn鈥檛 applied correctly. This is because one of the elements I鈥檝e modified in the visual experience composer, was removed from the page. Also, I see that I have an error in one of my custom code offers, instead of typing console.log, I typed console.loog. So, if your activity was delivered, but you鈥檙e not seeing the expected results. Turn on console logging and check those console statements for clues as to what鈥檚 going wrong. Another handy tool is disable Target, this basically stops ATJS from making any calls, you鈥檒l see a message like this in your console logs when its been disabled. And you won鈥檛 see any new Target requests being made. Use this to confirm the default experience of your website. It鈥檚 also handy for diagnosing Java script errors and determining whether or not they鈥檙e related to any of your Target activities. Basically, if you disable Target and the Java script error is still there, then it鈥檚 probably unrelated to your Target activities. MBox highlight is a tool for older implementations that鈥檚 still use what are called wrapping, or regional MBoxes. I don鈥檛 recommend that you implement these, but some customers still have them so I have included one on this page to demonstrate how this tool will draw a red box around the wrapping MBox. So you know where it is. The last tool I wanna show you is the crown jewel of Target Debugging, MBox trace. But there鈥檚 a lot to show you so I鈥檓 gonna do that in a separate video. Thanks for watching, I鈥檓 Daniel Wright, technical marketing engineer.

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