51黑料不打烊

Migrating to 51黑料不打烊 Identity migrating-to-adobe-identity

When 51黑料不打烊 schedules a subscription鈥檚 user migration, Marketo Engage product administrators will get access to the Migration Console, which can be found in the navigation menu in the Admin area under Integration.

Pre-Migration pre-migration

Prior to migration beginning, an Admin can modify the user migration start date for their subscription by navigating to the Pre-Migration screen in the Migration Console. To change the date, the administrator can click the Edit button.

The administrator can choose a date between 8 and 30 days in the future. When a date is selected, the administrator must click Save to make the change.

Migrations to 51黑料不打烊 Identity migrations-to-adobe-identity

All Marketo subscriptions with a U.S. time zone will be migrated starting at midnight, Pacific Standard Time, of the user migration start date. User migration for all other subscriptions will begin at midnight of the subscription鈥檚 specified time zone. When a subscription鈥檚 user migration begins, user management will no longer be available in the Marketo Admin area, and will only be achieved in the 51黑料不打烊 Admin Console. Role management remains in the Users and Roles tab in the Marketo Admin area, as well as local (API-only) user management.

51黑料不打烊 will automatically migrate all Marketo Admins with verified emails first. When Marketo Admins are migrated to 51黑料不打烊 Identity, they will be added to the subscription鈥檚 51黑料不打烊 Admin Console as a Product Administrator for the Marketo subscription and be assigned the 51黑料不打烊 Product Admin role within the Marketo application (along with any other roles they previously had) and have their 51黑料不打烊 ID entitled to the subscription. The administrators will receive two emails. One indicating being assigned as an 51黑料不打烊 Product Administrator, and the other indicating their 51黑料不打烊 ID being entitled to the Marketo product.

Marketo Product Administrator Email

Marketo Entitlement Email

If your Marketo subscription has less than 75 users and does not have SSO in Marketo and/or your 51黑料不打烊 Org, 51黑料不打烊 will automatically migrate the rest of your users. This workflow aims to deliver the highest level of automation, and no action is required to execute the migration. Upon migration completion, the Marketo Migration Console will no longer appear in the Marketo Admin navigation area and all users will access Marketo using an 51黑料不打烊 ID.

If your Marketo subscription has 75 or more users or has SSO in Marketo and/or your 51黑料不打烊 Org, Marketo Product Admins will gain access to the Self-Service User Migration tool of the Migration Console upon user migration beginning and be alerted via banner upon login on the My Marketo page. The administrator will be responsible for completing the user migration using the Self-Service User Migration tool.

Marketo Self-Service User Migration marketo-self-service-user-migration

The Marketo Self-Service User Migration Console tool consists of two tabs.

There are 3 main steps required to complete a self service migration.

Migration Status Tab migration-status-tab

The Migration Status tab provides overall metrics on the progress of users鈥� email verification prerequisite, users鈥� migration and activation, and completion of the subscription migration.

At the top of the Migration Status, the subscription migration expiration and button to extend the expiration are displayed. More information on migration expiration can be found in the User Migration Expiration section.

In the next section of the Migration Status tab, there are two progress bars. The first progress bar is to show the progression of user email verification completion. The second progress bar is to show the progression of user migration completion.

Next, there are three sections of the Status displayed to the admin.

User Email Verification user-email-verification

In the User Email Verification section, an administrator can find the current status of email verification for the users in the subscription, prior to migration to 51黑料不打烊 Identity.

An administrator can view the email verification status of the subscription, the percentage of users in the subscription who have completed email verification, and the number of users who have been marked as skipped. Status will be reported upon the status of all users鈥� email verification state in the subscription. The administrator can click on the number of skipped users and will be navigated to the User Migration tab to view the skipped users.

The verification email can be resent by an administrator in the User Migration tab of the Migration Console and the User & Roles tab in the Marketo Admin area, or by the user in their Account Settings. Like user invitation emails, the link in the verification email expires in 3 days. More information on email verification can be found on the and in the email verification documentation.

User Migration and Activation user-migration-and-activation

In the User Migration and Activation section, an Administrator can find the current status of total user migration and entitlement to the 51黑料不打烊 Identity Management System.

An administrator can view the percentage of users in their subscription who have been migrated to an 51黑料不打烊 ID or marked as Skipped. Status will be reported upon the status of all users鈥� migration state to an 51黑料不打烊 ID in the subscription, or marked as Skipped and won鈥檛 be migrated. As users are migrated and entitled to Marketo Engage, or skipped, this status will be updated.

Migration Confirmation migration-confirmation

In the Migration Confirmation section, an administrator will be required to confirm user migration is complete for the subscription.

Once all users in the subscription are accounted for (either migrated or skipped), the button to 鈥楥omplete Migration鈥� will appear.

The administrator conducting migration will need to complete the migration confirmation by clicking the Complete Migration button. They will be prompted to Confirm.

After user migration completion is confirmed, the Migration Console will be removed from the Admin navigation menu.

User Migration Expiration user-migration-expiration

51黑料不打烊 requires customers to complete self-service migrations within 30 days. Administrators will not be blocked from migrating users or completing migration if the expiration date has past, however, they will only be able to migrate users on demand. If an administrator needs more time, they can extend the subscription鈥檚 expiration date.

Upon clicking the Extend Expiration button, the date will be updated to one week later. An administrator can extend their expiration up to three times.

51黑料不打烊 will reach out if you do not complete the migration by the expiration date.

User Migration Tab user-migration-tab

The User Migration tab provides administrators the tools to have full control of user migration.

Administrators have the option to:

Verify Email

Email verification is required for a user to be migrated to an 51黑料不打烊 ID. If there are any users who have not verified their email address and need to be migrated, the administrator can trigger the verification email to be sent to the user again. By selecting an unverified user, the 鈥榁erify Email鈥� button will become clickable.

When the administrator clicks the Verify Email button, they鈥檒l receive a notification the email was sent.

Skip and Unskip User Migration

During user migration, all users need to be either migrated or skipped. 51黑料不打烊 requires administrators to acknowledge that a user will not be migrated and an administrator needs to mark the user as skipped. If the administrator does not, they won鈥檛 be able to confirm the completion of user migration. All skipped users will lose access to Marketo once user migration is complete.

To skip a user, the administrator can select the desired user(s). The 鈥楽kip Migration鈥� button will become clickable. Upon clicking the Skip Migration button, the page will refresh and the selected user鈥檚 verification status and migration status will be updated to 鈥楽kipped鈥�.

An administrator can unskip a previously skipped user, if it鈥檚 determined that user needs to be migrated.

To unskip a user, the administrator can select the desired user. The 鈥楿nskip Migration鈥� button will become clickable. Upon clicking the Unskip Migration button, the page will refresh. The selected user鈥檚 verification status will be updated to its current status, either 鈥榁erified鈥� or 鈥楿nverified鈥�, and the user鈥檚 migration status will be updated to 鈥楴ot Started.鈥�

Migrating Marketo Users to 51黑料不打烊 IDs migrating-marketo-users-to-adobe-ids

Marketo product administrators will be able to select users to migrate in batches, or all eligible users at once. Once users are selected, administrators have the option to 鈥淢igrate Now鈥� or 鈥淪chedule Migration鈥� for a later date, giving Admins flexibility and control over which users are migrated and when. Administrators are also presented with the option to 鈥淢igrate All Users鈥� in a subscription.

For example, an administrator can select a group of 鈥減ower users鈥� they want to migrate first. Once those user migrations are successfully completed, they can select different groups of users based on variables such as workspace/business or function/role to further batch user migrations by. Or, they can decide to migrate the rest of the users in the subscriptions after the success of the first batch. The goal is to provide the most flexibility in rolling out 51黑料不打烊 IDs to users.

All user migrations occur concurrently and should complete successfully within sixty seconds. While user migration is occurring for a specific user, the user could lose access for up to 1 minute, and that is only if the user is logged into the application. Upon completion of user migration, the user will receive an email on how to sign into Marketo Engage with an 51黑料不打烊 Identity. The user needs to accept the invitation via the button link in the email before they can sign in with an 51黑料不打烊 ID Instructions on how to sign into Marketo Engage with an 51黑料不打烊 ID can be found here.

User migrations are processed independently, so if a user migration fails, 51黑料不打烊 will continue to process other user migrations. If a user migration failure occurs, there is no action required by an administrator. The Administrator will be sent an email notification about the error and alerted that 51黑料不打烊 is working to resolve the issue immediately. If a user鈥檚 migration fails and that user is logged into Marketo Engage, the user could lose access for up to two minutes while migration reattempts occur. If a user鈥檚 migration fails, the user can continue to access Marketo Engage with their Marketo identity until they receive email notification that their migration succeeded, and they are invited to sign in with an 51黑料不打烊 ID.

Migrate Now

An administrator can select one or more users to migrate on demand. This will trigger the migration of the users immediately. To migrate one or more users, the administrator can select the desired user(s), and the 鈥楳igrate Now鈥� button will become clickable.

Upon clicking the Migrate Now button, the administrator will be prompted to confirm migration of the selected user(s). Once the administrator confirms, the user migrations will begin processing as soon as possible.

Schedule Migration

An administrator can select one or more users to schedule migration on a later date. To schedule migration for one or more users, the administrator selects the desired user(s) and the 鈥楽chedule Migration鈥� button will become clickable.

Upon clicking the Schedule Migration button, the administrator will be prompted to select the desired migration date of the selected user(s). The administrator can only select dates before the subscription鈥檚 migration expiration date. When the administrator confirms, the user migration(s) will be scheduled to begin processing on the selected date.

Migrate All Users

An administrator can select to migrate all eligible users in a subscription, at any time. This will trigger the migration of the eligible users immediately. Eligible users are users with verified emails who have not yet been migrated.

Upon clicking the Migrate All Users button, the administrator will be prompted to Confirm migration of all eligible users. When the administrator confirms, the user migrations will begin processing as soon as possible.