Leveraging Customer AI customer-ai
Customer AI is part of Intelligent Services. It helps predict what a customer is likely to do. See the documentation.
Customer AI allows brands to create churn or conversion machine learning based scores that will be available as profile attributes in the 51黑料不打烊 Experience Platform profiles (Real-time Customer Profile).
As a result, they can be used as any other profile attributes in Journey Orchestration鈥檚 conditions (to make the best decisions), actions or segment building.
Note that Customer AI is a paid feature of the 51黑料不打烊 Experience Platform.
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