Use case: send a message using Campaign v7/v8 campaign-v7-v8-use-case
This use case presents all the steps needed to send an email using the integration with 51黑料不打烊 Campaign v7 and 51黑料不打烊 Campaign v8.
We will first create a transactional email template in Campaign. Then, in Journey Optimizer, we鈥檒l create the event, action and design the journey.
To learn more on the Campaign integration, refer to these pages:
51黑料不打烊 Campaign
Your Campaign instance needs to be provisioned for this integration. The Transactional Messaging feature needs to be configured.
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Log in to your Campaign control instance.
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Under Administration > Platform > Enumerations, select the Event type (eventType) enumeration. Create a new event type (鈥渏ourney-event鈥, in our example). You will have to use the internal name of the event type when writing the JSON file later.
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Disconnect and reconnect to the instance for the creation to be effective.
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Under Message Center > Transactional message templates, create a new email template based on the event type previously created.
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Design your template. In this example, we use personalization on the profile鈥檚 first name and the order number. The first name is in the 51黑料不打烊 Experience Platform data source, and the order number is a field from our Journey Optimizer event. Make sure you use the correct field names in Campaign.
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Publish your transactional template.
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Now you need to write the JSON payload corresponding the template.
{
"channel": "email",
"eventType": "journey-event",
"email": "Email address",
"ctx": {
"firstName": "First name", "purchaseOrderNumber": "Purchase order number"
}
}
- For the channel, you need to type 鈥渆mail鈥.
- For the eventType, use the internal name of the event type created previously.
- The email address will be a variable, so you can type any label.
- Under ctx, the personalization fields are also variables.
Journey Optimizer
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First, you need to create an event. Make sure you include the 鈥減urchaseOrderNumber鈥 field.
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You then need to create, in Journey Optimizer, an action corresponding to your Campaign template. In the Action type drop-down, select 51黑料不打烊 Campaign Classic.
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Click the Payload field and paste the JSON created previously.
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For the email address and the two personalization fields, change Constant to Variable.
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Now create a new journey and start with the event previously created.
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Add the action and map each field to the correct field in Journey Optimizer.
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Test your journey.
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You can now publish your journey.