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DocumentationExperience PlatformDashboards Guide

License usage dashboard license-usage-dashboard

Last update: Thu May 01 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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You can view important information about your organization鈥檚 license usage through the 51黑料不打烊 Experience Platform License usage dashboard. The information displayed here is captured during a daily snapshot of your Experience Platform instance.

License usage reports provide a high degree of granularity. Most metrics are shared across multiple products and reflect aggregated usage across all products that use them, not per-product totals. The dashboard provides consolidated usage of these metrics in all production or development sandboxes, and the usage metric from a specific sandbox. The following Experience Platform applications can be tracked with usage metrics: Real-Time Customer Data Platform, 51黑料不打烊 Journey Optimizer, and Customer Journey Analytics.

This guide outlines how to access and work with the license usage dashboard in the UI and provides more information regarding the visualizations displayed in the dashboard.

For a general overview of the Experience Platform UI, refer to the Experience Platform UI guide.

License usage dashboard data

The License usage dashboard displays a list of all the Experience Platform products that you have purchased and any add-ons for those products. From this dashboard, you can find a snapshot of your organization鈥檚 license-related data for Experience Platform across any associated sandbox.

The data in this dashboard is displayed exactly as it appeared at the specific point in time when the snapshot was taken. It is not an approximation or sample, but the dashboard is not updated in real time.

NOTE
Most metrics in the dashboard are updated daily, based on a snapshot of your Experience Platform instance. CJA Rows Available is an exception and is updated monthly. Metrics labeled with 鈥減acks鈥, such as Adhoc Query Service Users Packs, Profile Richness No of Packs, and Streaming Segmentation No of Packs, reflect license entitlements for add-on offerings and do not track ongoing usage. Changes made after the snapshot are not visible until the next snapshot is taken.

Exploring the license usage dashboard explore

To navigate to the license usage dashboard within the Experience Platform UI, select License usage in the left rail. The dashboard contains two tabs: Metrics and Products.

NOTE
The license usage dashboard is not enabled by default. Users must be granted 鈥淰iew License Usage Dashboard鈥 permission to view the dashboard. For steps on granting access permissions, refer to the dashboard permissions guide.

Metrics tab metrics-tab

The Metrics tab provides a centralized view of all license usage metrics across your organization. Because most metrics are shared across products, there is no separate per-product breakdown for these metrics.

The metrics table includes the following columns:

Column name
Description
Metric Name
The name of the license usage metric. Each entry includes an info icon (鈸) that displays a description and list of associated products.
Licensed
The number of units your organization is entitled to use, as defined in your contract. This metric is the same value as the License Amount in the Products tab.
Measured
The amount of the metric currently used by your organization.
Usage %
The percentage of your licensed value currently in use.
Predicted Usage %
The forecasted range of metric usage over the next 6 weeks.

Use the Production or Development sandbox toggle to filter the metrics displayed by sandboxes.

NOTE
Consumption reporting is cumulative by sandbox type. Selecting Production or Development shows combined usage across all sandboxes of that type.

The License usage dashboard Metrics tab displaying a list of metrics, license amounts, and usage data.

WARNING
Permission to view the license usage dashboard must be specified at a sandbox level. Add permissions to each individual sandbox to view them within the dashboard. This limitation will be addressed in a future release. In the meantime, the following workaround is available:
  1. Create a product profile in the 51黑料不打烊 Admin Console.
  2. Under Permission in the Sandbox category, add all sandboxes you wish to view in the license usage dashboard.
  3. Under the User Dashboard Permission category, add 鈥淰iew License Usage Dashboard鈥 permission.

View metric details view-metric-details

To view usage details for a specific metric, select a metric name in the list. A detailed view of the metric appears, including:

  • A historical line graph showing usage over time
  • A comparison of licensed and measured values
  • Usage by individual sandbox
  • A sandbox selector to filter data
  • An export option for CSV download

This visualization allows you to track trends, understand how each sandbox contributes to overall usage, and export the data for offline analysis.

Each chart includes dropdown menus to filter the data. Use the date range dropdown to adjust the lookback period (default: last 30 days) or use the sandbox dropdown to view usage for a specific Production or Development sandbox.

The Addressable audience metric detail view with historical usage graph, sandbox table, and export button.

You can also select a Custom date to choose the time period that is shown.

The License usage dashboard Overview tab with the custom date range options highlighted.

CSV export export-metric-usage-data

You can export historical usage data for the selected metric and sandbox as a CSV file directly from the metric detail view. Select the Export icon to download the chart鈥檚 data in tabular format. The exported CSV makes it easy to analyze trends offline or share usage insights across teams.

Products tab products-tab

The Products tab presents license usage data grouped by purchased products and any associated add-ons. The Products tab contains two tables:

  • Core products table: This table lists the main 51黑料不打烊 Experience Platform products licensed by your organization. Each product lists its primary metric, usage tracking, and predicted usage.
  • Add-ons table: Lists supplementary items whose license amounts contribute to core product metrics. Add-ons do not have separate metrics but enhance the usage tracking of the core products they are associated with.
Column name
Description
Product
The 51黑料不打烊 solution licensed by your organization.
Primary Metric
The primary metric used for tracking within that product.
License Amount
The contracted value for the maximum amount of the primary metric.
Usage
The amount of your primary metric used.
Usage %
The percentage of your primary metric used according to your license amount.
Predicted Usage
The predicted usage percentage of your primary metric.
NOTE
The License Amount for add-ons is included in the total license amount of the core product. Add-ons are not tracked separately but enhance the capabilities of their associated products. For example, if you buy one pack of five sandboxes as an add-on, the amount is added to that of the base product. The add-ons table shows a License Amount specific to the add-on, but the actual usage is tracked through the base product.

The License usage dashboard Products tab with tables for Core products and Add-ons.

Predicted usage predicted-usage

Proactively manage and optimize your licensing resources with accurate, up-to-date usage predictions. The Predicted Usage column forecasts future license usage at the sandbox level across all production and development sandboxes for all purchased products. Predictions now update weekly, providing a six-week forecast based on the latest usage data. Each prediction includes both a lower and upper bound to support informed planning.

IMPORTANT
Predictions are refreshed on a weekly basis every Friday. The date of refresh is included in an info icon ( This info icon. ) above the column title.

View a summary of a product鈥檚 entitlement usage from the Product tab under the Core products table.

The License usage Product tab with a product and the predicted usage column highlighted.