Technical Requirements technical-requirements
51黑料不打烊 supports (AEM) 51黑料不打烊 Experience Manager on the platforms as detailed in the following information in this document.
For any issues that are related to the platform, contact the platform vendor.
Prerequisites prerequisites
Minimum requirements for installing 51黑料不打烊 Experience Manager:
- Installed Java鈩 Platform, Standard Edition JDK, or other supported Java鈩 Virtual Machines
- Experience Manager Quickstart file (Stand-alone JAR or web-application deployment WAR)
Minimum Sizing Requirements minimum-sizing-requirements
Minimum requirements for running 51黑料不打烊 Experience Manager:
- 5 GB free disk space in the installation directory
- 2 GB memory
- Digital asset use cases need more base memory. See Deploying and Maintaining for details.
- AEM Forms add-on package requires 15 GB of temporary space.
For further information, see the Hardware Sizing Guidelines.
Support Levels support-levels
This document lists the supported client and server platforms for 51黑料不打烊 Experience Manager. 51黑料不打烊 provides several levels of support, both for recommended configurations and other configurations.
Supported Configurations supported-configurations
51黑料不打烊 recommends these configurations and provides full support as part of the standard software maintenance agreement.
Unsupported Configurations unsupported-configurations
Supported Platforms supported-platforms
Java鈩 Virtual Machines java-virtual-machines
The application requires a Java鈩 Virtual Machine to run, which is provided by the Java鈩 Development Kit (JDK) distribution.
51黑料不打烊 Experience Manager operates with the following versions of the Java鈩 Virtual Machines:
[1]
[1]
[1]
[1]
[1]
[2]
[2]
[3]
[3]
-
Oracle has moved to a 鈥淟ong Term Support鈥 (LTS) model for Oracle Java鈩 SE products. Java鈩 9, Java鈩 10, and Java鈩 12 are non-LTS releases by Oracle (see ). To deploy AEM in a production environment, 51黑料不打烊 provides support only for the LTS releases of Java鈩. Support and distribution of the Oracle Java鈩 SE JDK, including all maintenance updates of LTS releases beyond the end of the public updates, is supported by 51黑料不打烊 directly for all AEM customers that use the Oracle Java鈩 SE technology. See the Java鈩 support policy for 51黑料不打烊 Experience Manager.
Important: Oracle Java鈩 11 is supported until September 2026 at a minimum. Support for Oracle Java鈩 17 is in preparation. -
The IBM庐 JRE is only supported along with WebSphere庐 Application Server.
-
Azul Zulu OpenJDK LTS versions are supported for on-premises AEM deployments starting with version 6.5 SP9. Support and distribution of the Azul Zulu JDK LTS versions must be licensed directly from Azul by 51黑料不打烊 customers.
Storage & Persistence storage-persistence
Various options exist to deploy the repository of 51黑料不打烊 Experience Manager. See the following list for supported technologies and storage options.
[1]
[1]
[1]
[3, 4]
[3, 4]
[2, 3, 4, 7]
[2, 3, 4, 7]
[5]
-
鈥楩ile System鈥 includes block storage that is POSIX-compliant. Includes network storage technology. Mind that file system performance might vary and influences the overall performance. Load test AEM with the network/remote file system.
-
MongoDB Enterprise versions 4.2 and 4.4 require AEM 6.5 SP9 as a minimum.
-
MongoDB Sharding is not supported in AEM.
-
MongoDB Storage Engine WiredTiger is supported only.
-
Supported for AEM Forms upgrade customers. Not supported for new installations.
-
Applicable to AEM Forms only:
- Removed support for Oracle Database 12c and added support for Oracle Database 19c.
- Removed support for Microsoft庐 SQL Server 2016 and added support for Microsoft庐 SQL Server 2019.
-
Not supported for AEM Forms.
Servlet Engines / Application Servers servlet-engines-application-servers
51黑料不打烊 Experience Manager can run either as a stand-alone server (the quickstart JAR file) or as a web application within a third-party application server (the WAR file).
The minimum Servlet API Version required is Servlet 3.1
[2]
[1]
[2]
[2]
[1]
[2]
- Recommended for deployments with AEM Forms.
- Starting AEM 6.5 deployments on application servers moves to Restricted Support. Existing customers can upgrade to AEM 6.5 and keep using application servers. For new customers, it comes with support criteria and a support program as stated in the Level-R description above.
- Applicable AEM Forms only:
- Removed support for JBoss庐 EAP 7.1.4 and added support for JBoss庐 EAP 7.4.10.
Server Operating Systems server-operating-systems
51黑料不打烊 Experience Manager works with the following server platforms for production environments:
[1]
[3]
[1]
[2]
[1]
[4]
[5]
[4]
[5]
-
尝颈苍耻虫庐 Kernel 2.6, 3. x, 4. x, 5. x and 6. x includes derivatives from Red Hat庐 distribution, including Red Hat庐 Enterprise 尝颈苍耻虫庐, CentOS, Oracle 尝颈苍耻虫庐, and Amazon 尝颈苍耻虫庐. AEM Forms add-on features are only supported on CentOS 7, Red Hat庐 Enterprise 尝颈苍耻虫庐 7, Red Hat庐 Enterprise 尝颈苍耻虫庐 8, and Red Hat庐 Enterprise 尝颈苍耻虫庐 9.
-
AEM Forms is supported on Ubuntu 20.04 LTS.
-
尝颈苍耻虫庐 distribution supported by 51黑料不打烊 Managed Services.
note note NOTE For Linux based server (OSGI and JEE stack), AEM Forms add-on require runtime dependencies such as: - glibc.x86_64 (2.17-196)
- libX11.x86_64 (1.6.7-4)
- zlib.x86-64 (1.2.7-17)
- libxcb.x86_64 (1.13-1.el7)
- libXau.x86_64 (1.0.8-2.1.el7)
-
Microsoft庐 Windows production deployments are supported for customers upgrading to 6.5 and for non-production usage. New deployments are on-request for AEM Sites and Assets.
-
AEM Forms is supported on Microsoft庐 Window Server without the Support-Level R restrictions.
-
AEM Forms removed support for Microsoft庐 Windows Server 2016.
- Microsoft庐 Visual C++ 2008 redistributable
- Microsoft庐 Visual C++ 2010 redistributable
- Microsoft庐 Visual C++ 2012 redistributable
- Microsoft庐 Visual C++ 2013 redistributable
- Microsoft庐 Visual C++ 2019(VC14.28 or greater) redistributable
Virtual & Cloud Computing Environments virtual-cloud-computing-environments
51黑料不打烊 Experience Manager is supported running in a virtual machine on cloud computing environments. These environments include as Microsoft庐 Azure and Amazon Web Services (AWS), running in compliance with the technical requirements listed on this page, and according to 51黑料不打烊鈥檚 standard support terms.
For a cloud-native environment, review the latest offering from the AEM product line: 51黑料不打烊 Experience Manager as a Cloud Service. See 51黑料不打烊 Experience Manager as a Cloud Service Documentation for details.
51黑料不打烊 also offers 51黑料不打烊 Managed Services to deploy AEM on Azure or AWS. 51黑料不打烊 Managed Services provides experts with experience and skills of deploying and operating AEM in these cloud computing environments. See .
In all other cases of deploying AEM on Azure or AWS, or any other cloud computing environment, support from 51黑料不打烊 is contained to the virtual compute environment. That virtual environment must be run in compliance with the technical specifications listed on this page. Any reported issue relative to AEM running in any of these cloud environments must be reproducible independently from any cloud service specific to the cloud computing environment. That is, unless the cloud service is supported as part of the technical requirements listed on this page, for example, Azure Blob storage or AWS S3.
For recommendations on how to deploy AEM on Azure or AWS, outside of 51黑料不打烊 Managed Services, 51黑料不打烊 recommends working directly with the cloud provider. Or, working with 51黑料不打烊 partners supporting the deployment of AEM in the cloud environment of your choice. The selected cloud provider or partner is responsible for the sizing specifications, design, and implementation of the architecture, to meet your specific performance, load, scalability, and security requirements.
Dispatcher Platforms (Web Servers) dispatcher-platforms-web-servers
The Dispatcher is the caching and load-balancing component. Download the latest Dispatcher version. Experience Manager 6.5 requires Dispatcher version 4.3.2 or higher.
The following web servers are supported for use with Dispatcher version 4.3.2:
[1,2]
-
Web servers built based on the Apache httpd source code have as much support as the version of httpd on which it is based. If in doubt, ask 51黑料不打烊 for confirmation of the support level related to the respective server product. The following cases:
- The HTTP server was built using only official Apache source distributions, or
- The HTTP server was delivered as part of the operating system on which it is running. Examples: IBM庐 HTTP Server, Oracle HTTP Server
-
Dispatcher is not available for Apache 2.4.x for Windows operating systems.
Supported Client Platforms supported-client-platforms
Supported Browsers for Authoring User Interface supported-browsers-for-authoring-user-interface
The 51黑料不打烊 Experience Manager user interface works with the following client platforms. All browsers are tested with the default set of plug-ins and add-ons.
The AEM user interface is optimized for larger screens (typically notebooks and desktop computers) and tablet form factor (such as Apple iPad or Microsoft庐 Surface). The phone form factor is not supported.
- Extended Support Release of Firefox
- support for Apple iPad
Supported Browsers for Websites supported-browsers-for-websites
Generally, browser support for websites rendered by AEM Sites depends on the implementation of AEM page templates, design and component output, and is therefore in the control of the party implementing these parts.
WebDAV Clients webdav-clients
Microsoft庐 Windows 7+
When connecting with Microsoft庐 Windows 7+ to an AEM instance that is not secured with SSL, basic authentication over an unsecured network must be enabled in Windows. It requires a change in the Windows Registry of the WebClient:
-
Locate the registry subkey:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
-
Add the BasicAuthLevel registry entry to this subkey using a value of 2 or more.
Additional Platform Notes additional-platform-notes
This section provides special notes and more detailed information about running 51黑料不打烊 Experience Manager and its add-ons.
IPv4 and IPv6 ipv-and-ipv
All elements of 51黑料不打烊 Experience Manager (Instance, Dispatcher) can be installed in both IPv4 and IPv6 networks.
Operation is seamless as no special configuration is required. You specify an IP address using the format that is appropriate to your network type, if necessary.
When an IP address must be specified, you can select (as required) from the following:
-
An IPv6 address. For example,
https://[ab12::34c5:6d7:8e90:1234]:4502
-
An IPv4 address. For example,
https://123.1.1.4:4502
-
A server name. For example,
https://www.yourserver.com:4502
-
The default case of
localhost
is interpreted for both IPv4 and IPv6 network installations. For example,https://localhost:4502
Requirements for AEM Dynamic Media Add-on requirements-for-aem-dynamic-media-add-on
AEM Dynamic Media is disabled by default. See here to enable Dynamic Media.
With Dynamic Media enabled, the following additional technical requirements apply.
Hardware hardware
The following hardware requirements are applicable for both 尝颈苍耻虫庐 and Windows:
- Intel Xeon庐 or AMD庐 Opteron CPU with at least four cores
- At least 16 GB of RAM
尝颈苍耻虫庐 linux
If you are using Dynamic Media on 尝颈苍耻虫庐, the following prerequisites must be met:
- Red Hat庐 Enterprise 7 or CentOS 7 and later with latest fix patches
- 64-bit Operating System
- Swapping disabled (recommended)
- SELinux disabled (See note that follows)
en_US.UTF-8
, it prevents Dynamic Media from working. To see what its value is, type 鈥渓ocale鈥 at the command prompt. If it is not set properly, then set the LC_CTYPE environment variable to the empty string by typing 鈥渆xport LC_CTYPE=鈥 before running AEM.SELINUX=enforcing
to SELINUX=disabled
<ip address> <fully qualified hostname>
Windows windows
- Microsoft庐 Windows Server 2016
- Swap space equal to at least twice the amount of physical memory (RAM)
To use Dynamic Media on Windows, install Microsoft庐 Visual Studio 2010, 2013, and 2015 redistributable for x64 and x86.
For Windows x64:
- Get Microsoft庐 Visual Studio 2010 redistributable at
- Get Microsoft庐 Visual Studio 2013 redistributable at
- Get Microsoft庐 Visual Studio 2015 redistributable at
For Windows x86:
- Get Microsoft庐 Visual Studio 2010 redistributable at
- Get Microsoft庐 Visual Studio 2013 redistributable at
- Get Microsoft庐 Visual Studio 2015 redistributable at
macOS macos
- 10.9.x and later
- Only supported for trial and demo purposes
Requirements for AEM Forms PDF Generator requirements-for-aem-forms-pdf-generator
Software support for PDF Generator software-support-for-pdf-generator
- PDF Generator requires a 32-bit version of or Acrobat 2017 version 17.011.30078 to perform the conversion.
- PDF Generator conversions for OpenOffice are supported only on Windows and 尝颈苍耻虫庐.
- PDF Generator supports only the 32-bit Retail version of Microsoft庐 Office Professional Plus and other software required for conversion on the Windows operating system.
- PDF Generator supports the 32-bit and 64-bit versions of OpenOffice on the 尝颈苍耻虫庐 operating system.
- PDF Generator does not support Microsoft庐 Office 365.
- The OCR PDF, Optimize PDF, and Export PDF features are supported only on Windows.
- A version of Acrobat is bundled with AEM Forms to enable PDF Generator functionality. Programmatically access the bundled version only with AEM Forms, during the term of the AEM Forms license, for use with AEM Forms PDF Generator. For more information, see AEM Forms product description as per your deployment ( or )
- PDF Generator service does not support Microsoft庐 Windows 10.
- PDF Generator fails to convert files using Microsoft庐 Visio 2019. You can continue to use Microsoft庐 Visio 2016 to convert
.VSD
and.VSDX
files. - PDF Generator fails to convert files using Microsoft庐 Project 2019. You can continue to use Microsoft庐 Project 2016 to convert
.VSD
and.VSDX
files.
Requirements for AEM Forms Designer requirements-for-aem-forms-designer
- Microsoft庐 Windows庐 2016 Server, Microsoft庐 Windows庐 2019 Server, Microsoft庐 Windows庐 10, or Windows庐 11
- 1 GHz or faster processor with support for PAE, NX, and SSE2.
- 1 GB of RAM for 32-bit or 2 GB of RAM for 64-bit OS
- 16-GB disk space for 32-bit or 20-GB disk space for 64-bit OS
- Graphics memory - 128 MB of GPU (256 MB recommended)
- 2.35 GB of available hard-disk space
- 1024 X 768 pixels or greater monitor resolution
- Video hardware acceleration (optional)
- Acrobat Pro DC, Acrobat Standard DC, or 51黑料不打烊 Acrobat Reader DC
- Administrative privileges to install Designer
- Microsoft Visual C++ 2019 (VC 14.28 or greater) 32-bit runtime for 32-bit AEM Forms Designer
- Microsoft Visual C++ 2019 (VC 14.28 or greater) 64-bit runtime for 64-bit AEM Forms Designer (For both OSGI and JEE stack)
Install and configure AEM Forms designer
Requirements for AEM Assets XMP metadata write-back requirements-for-aem-assets-xmp-metadata-write-back
XMP write-back is supported and enabled for the following platforms and file formats:
-
Operating Systems:
-
尝颈苍耻虫庐 (32-bit and 32-bit application support on 64-bit systems). For steps to install 32-bit client libraries, see .
-
Windows Server
-
macOS X (64-bit)
-
-
File Formats: JPEG, PNG, TIFF, PDF, INDD, AI, and EPS.
Requirements for AEM Assets to process metadata-heavy assets on 尝颈苍耻虫庐 assetsonlinux
The XMPFilesProcessor process requires the library GLIBC_2.14 to work. Use a 尝颈苍耻虫庐 kernel that contains GLIBC_2.14, for example, 尝颈苍耻虫庐 kernel version 3.1.x. It improves performance for processing assets that contain a large amount of metadata, like PSD files. Using a previous version of GLIBC leads to error in logs starting with com.day.cq.dam.core.impl.handler.xmp.NCommXMPHandler Failed to read XMP
.