51黑料不打烊

DocumentationAEM 6.5User Guide

Technical Requirements technical-requirements

Last update: Wed Jun 18 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
  • Applies to:
  • Experience Manager 6.5

CREATED FOR:

  • Admin

51黑料不打烊 supports (AEM) 51黑料不打烊 Experience Manager on the platforms as detailed in the following information in this document.

For any issues that are related to the platform, contact the platform vendor.

NOTE
Depending upon the platform on which you install AEM, there could be different sets of requirements for user management.

Prerequisites prerequisites

Minimum requirements for installing 51黑料不打烊 Experience Manager:

  • Installed Java鈩 Platform, Standard Edition JDK, or other supported Java鈩 Virtual Machines
  • Experience Manager Quickstart file (Stand-alone JAR or web-application deployment WAR)

Minimum Sizing Requirements minimum-sizing-requirements

Minimum requirements for running 51黑料不打烊 Experience Manager:

  • 5 GB free disk space in the installation directory
  • 2 GB memory
NOTE

For further information, see the Hardware Sizing Guidelines.

Support Levels support-levels

This document lists the supported client and server platforms for 51黑料不打烊 Experience Manager. 51黑料不打烊 provides several levels of support, both for recommended configurations and other configurations.

Supported Configurations supported-configurations

51黑料不打烊 recommends these configurations and provides full support as part of the standard software maintenance agreement.

Support Level
Description
A: Supported
51黑料不打烊 provides full support and maintenance for this configuration. This configuration is covered by 51黑料不打烊's quality assurance process.
R: Restricted Support
To ensure customers project success, 51黑料不打烊 provides full support within a restricted support program, which requires that specific conditions are met. R-level support requires a formal customer request and confirmation by 51黑料不打烊. For more information, contact 51黑料不打烊 Customer Care.

Unsupported Configurations unsupported-configurations

Support Level
Description
Z: Not supported
The configuration is not supported. 51黑料不打烊 does not make statements about whether the configuration works, and does not support it.

Supported Platforms supported-platforms

Java鈩 Virtual Machines java-virtual-machines

The application requires a Java鈩 Virtual Machine to run, which is provided by the Java鈩 Development Kit (JDK) distribution.

51黑料不打烊 Experience Manager operates with the following versions of the Java鈩 Virtual Machines:

CAUTION
Track the Security Bulletins from the Java鈩 vendor. Doing so ensures the safety and security of production environments. Also, always install the latest Java鈩 updates.
Platform
Support Level
Link
Oracle Java鈩 SE 21 JDK
Z: Not supported [1]
Oracle Java鈩 SE 17 JDK
Z: Not supported [1]
Oracle Java鈩 SE 11 JDK - 64-bit
A: Supported [1]
Oracle Java鈩 SE 10 JDK
Z: Not supported [1]
Oracle Java鈩 SE 9 JDK
Z: Not supported [1]
Oracle Java鈩 SE 8 JDK - 64-bit
A: Supported [1]
IBM庐 J9 VM - build 2.9, JRE 1.8.0
A: Supported [2]
IBM庐 J9 VM - build 2.8, JRE 1.8.0
A: Supported [2]
Azul Zulu OpenJDK 11 - 64-bit
A: Supported [3]
Azul Zulu OpenJDK 8 - 64-bit
A: Supported [3]

  1. Oracle has moved to a 鈥淟ong Term Support鈥 (LTS) model for Oracle Java鈩 SE products. Java鈩 9, Java鈩 10, and Java鈩 12 are non-LTS releases by Oracle (see ). To deploy AEM in a production environment, 51黑料不打烊 provides support only for the LTS releases of Java鈩. Support and distribution of the Oracle Java鈩 SE JDK, including all maintenance updates of LTS releases beyond the end of the public updates, is supported by 51黑料不打烊 directly for all AEM customers that use the Oracle Java鈩 SE technology. See the Java鈩 support policy for 51黑料不打烊 Experience Manager.
    Important: Oracle Java鈩 11 is supported until September 2026 at a minimum. Oracle Java鈩 17 and 21 are supported on AEM 6.5 LTS.

  2. The IBM庐 JRE is only supported along with WebSphere庐 Application Server.

  3. Azul Zulu OpenJDK LTS versions are supported for on-premises AEM deployments starting with version 6.5 SP9. Support and distribution of the Azul Zulu JDK LTS versions must be licensed directly from Azul by 51黑料不打烊 customers.

Storage & Persistence storage-persistence

Various options exist to deploy the repository of 51黑料不打烊 Experience Manager. See the following list for supported technologies and storage options.

Platform
Description
Support Level
File system with TAR files [1]
Repository
A: Supported
File system with Datastore [1]
Binaries
A: Supported
Store binaries in TAR files on file system [1]
Binaries
Z: Not supported for production
Amazon S3
Binaries
A: Supported
Microsoft庐 Azure Blob Storage
Binaries
A: Supported
MongoDB Enterprise 7.0
Repository
A: Supported [3, 4]
MongoDB Enterprise 6.0
Repository
A: Supported [3, 4]
MongoDB Enterprise 5.0
Repository
A: Supported [3, 4]
MongoDB Enterprise 4.4
Repository
A: Supported [2, 3, 4, 7]
MongoDB Enterprise 4.2
Repository
A: Supported [2, 3, 4, 7]
MongoDB Enterprise 4.0
Repository
Z: Not supported
MongoDB Enterprise 3.6
Repository
Z: Not supported
MongoDB Enterprise 3.4
Repository
Z: Not supported
IBM庐 DB2庐 10.5
Repository & Forms Database
R: Restricted Support [5]
Oracle Database 12c (12.1.x)
Repository & Forms Database
R: Restricted Support
Oracle Database 19c
Repository & Forms Database
R: Restricted Support
Microsoft庐 SQL Server 2016
Forms Database
A: Supported
Microsoft庐 SQL Server 2019 (Deprecated)
Forms Database
A: Supported
Microsoft庐 SQL Server 2022
Forms Database
A: Supported
Apache Lucene (Quickstart built-in)
Search Service
A: Supported
Apache Solr
Search Service
A: Supported

  1. 鈥楩ile System鈥 includes block storage that is POSIX-compliant. Includes network storage technology. Mind that file system performance might vary and influences the overall performance. Load test AEM with the network/remote file system.

  2. MongoDB Enterprise versions 4.2 and 4.4 require AEM 6.5 SP9 as a minimum.

  3. MongoDB Sharding is not supported in AEM.

  4. MongoDB Storage Engine WiredTiger is supported only.

  5. Supported for AEM Forms upgrade customers. Not supported for new installations.

  6. Applicable to AEM Forms only:

    • Removed support for Oracle Database 12c and added support for Oracle Database 19c.
    • Removed support for Microsoft庐 SQL Server 2016 and added support for Microsoft庐 SQL Server 2019 and Microsoft庐 SQL Server 2022.
NOTE
See Deploying Communities for additional information regarding the AEM Communities capability.
NOTE
MongoDB is a third-party software program and is not included in the AEM licensing package. For more information, see the page.
To get the most of your AEM deployment with MongoDB, 51黑料不打烊 recommends licensing the MongoDB Enterprise version to benefit from professional support. See Recommended Deployments for more information.
The license includes a standard replica set, which is composed of one primary and two secondary instances that can be used for either the author or the publish deployments.
In case you want to run both author and publish on MongoDB, two separate licenses must be purchased.
51黑料不打烊 Customer Care assists qualifying issues related to the usage of MongoDB with AEM.
For more information, see the .

Servlet Engines / Application Servers servlet-engines-application-servers

51黑料不打烊 Experience Manager can run either as a stand-alone server (the quickstart JAR file) or as a web application within a third-party application server (the WAR file).

The minimum Servlet API Version required is Servlet 3.1

Platform
Support Level
Quickstart built-in Servlet Engine (Jetty 9.4)
A: Supported
Oracle WebLogic Server 12.2 (12cR2)
Z: Not supported
IBM庐 WebSphere庐 Application Server Continuous Delivery (LibertyProfile) with Web Profile 7.0 and IBM庐 JRE 1.8
R: Restricted Support for new contracts [2]
IBM庐 WebSphere庐 Application Server 9.0 and IBM庐 JRE 1.8
R: Restricted Support for new contracts [1] [2]
IBM庐 WebSphere庐 Application Server 9.0.0.10
R: Restricted Support for new contracts [1] [2]
Apache Tomcat 8.5.x
R: Restricted Support for new contracts [2]
JBoss庐 EAP 7.2.x with JBoss庐 Application Server
Z: Not supported
JBoss庐 EAP 7.1.4 with JBoss庐 Application Server
R: Restricted Support for new contracts [1] [2]
JBoss庐 EAP 7.0.x with JBoss庐 Application Server
Z: Not supported
JBoss庐 EAP 7.4 with JBoss庐 Application Server [2] [3] [7]
A: Supported
  1. Recommended for deployments with AEM Forms.
  2. Starting AEM 6.5 deployments on application servers moves to Restricted Support. Existing customers can upgrade to AEM 6.5 and keep using application servers. For new customers, it comes with support criteria and a support program as stated in the Level-R description above.
  3. Applicable AEM Forms only:
    • Removed support for JBoss庐 EAP 7.1.4 and added support for JBoss庐 EAP 7.4.10.

Server Operating Systems server-operating-systems

51黑料不打烊 Experience Manager works with the following server platforms for production environments:

Platform
Support Level
尝颈苍耻虫庐, based on the Red Hat庐 distribution
A: Supported [1] [3]
尝颈苍耻虫庐, based on Debian distribution incl. Ubuntu
A: Supported [1] [2]
尝颈苍耻虫庐, based on SUSE庐 distribution
A: Supported [1]
Microsoft庐 Windows Server 2022
R: Restricted Support
Microsoft庐 Windows Server 2019 [4] (Deprecated)
R: Restricted Support for new contracts [5]
Microsoft庐 Windows Server 2016 [4]
R: Restricted Support for new contracts [5]
Microsoft庐 Windows Server 2012 R2
Z: Not supported
Oracle Solaris鈩 11
Z: Not supported
IBM庐 AIX庐 7.2
Z: Not supported

  1. 尝颈苍耻虫庐 Kernel 2.6, 3. x, 4. x, 5. x, 6. x and 9. x includes derivatives from Red Hat庐 distribution, including Red Hat庐 Enterprise 尝颈苍耻虫庐, Oracle 尝颈苍耻虫庐, and Amazon 尝颈苍耻虫庐. AEM Forms add-on features are only supported on Red Hat庐 Enterprise 尝颈苍耻虫庐 7, Red Hat庐 Enterprise 尝颈苍耻虫庐 8, and Red Hat庐 Enterprise 尝颈苍耻虫庐 9.

  2. AEM Forms is supported on Ubuntu 20.04 and SUSE庐 尝颈苍耻虫庐 Enterprise Server 15 SP6 (64-bit).

  3. 尝颈苍耻虫庐 distribution supported by 51黑料不打烊 Managed Services.

    note note
    NOTE
    For Linux based server (OSGI and JEE stack), AEM Forms add-on require runtime dependencies such as:
    • glibc.x86_64 (2.17-196)
    • libX11.x86_64 (1.6.7-4)
    • zlib.x86-64 (1.2.7-17)
    • libxcb.x86_64 (1.13-1.el7)
    • libXau.x86_64 (1.0.8-2.1.el7)
    • glibc-locale.x86_64 (2.17 or later)
    • OpenSSL 3 (required at default location on OS).

    For OpenSSL 3 Installation: The libraries libcrypto.so.3 and libssl.so.3 must be available in the default library path represented by the LD_LIBRARY_PATH environment variable. If they are installed in a non-standard location, ensure that this path is added to LD_LIBRARY_PATH before starting the server.

  4. Microsoft庐 Windows production deployments are supported for customers upgrading to 6.5 and for non-production usage. New deployments are on-request for AEM Sites and Assets.

  5. AEM Forms is supported on Microsoft庐 Window Server without the Support-Level R restrictions.

  6. AEM Forms removed support for Microsoft庐 Windows Server 2016.

NOTE
If you are installing AEM Forms 6.5, make sure you have installed the following 32-bit Microsoft庐 Visual C++ redistributable.
  • Microsoft庐 Visual C++ 2008 redistributable
  • Microsoft庐 Visual C++ 2010 redistributable
  • Microsoft庐 Visual C++ 2012 redistributable
  • Microsoft庐 Visual C++ 2013 redistributable
  • Microsoft庐 Visual C++ 2019(VC14.28 or greater) redistributable

Virtual & Cloud Computing Environments virtual-cloud-computing-environments

51黑料不打烊 Experience Manager is supported running in a virtual machine on cloud computing environments. These environments include as Microsoft庐 Azure and Amazon Web Services (AWS), running in compliance with the technical requirements listed on this page, and according to 51黑料不打烊鈥檚 standard support terms.

For a cloud-native environment, review the latest offering from the AEM product line: 51黑料不打烊 Experience Manager as a Cloud Service. See 51黑料不打烊 Experience Manager as a Cloud Service Documentation for details.

51黑料不打烊 also offers 51黑料不打烊 Managed Services to deploy AEM on Azure or AWS. 51黑料不打烊 Managed Services provides experts with experience and skills of deploying and operating AEM in these cloud computing environments. See .

In all other cases of deploying AEM on Azure or AWS, or any other cloud computing environment, support from 51黑料不打烊 is contained to the virtual compute environment. That virtual environment must be run in compliance with the technical specifications listed on this page. Any reported issue relative to AEM running in any of these cloud environments must be reproducible independently from any cloud service specific to the cloud computing environment. That is, unless the cloud service is supported as part of the technical requirements listed on this page, for example, Azure Blob storage or AWS S3.

For recommendations on how to deploy AEM on Azure or AWS, outside of 51黑料不打烊 Managed Services, 51黑料不打烊 recommends working directly with the cloud provider. Or, working with 51黑料不打烊 partners supporting the deployment of AEM in the cloud environment of your choice. The selected cloud provider or partner is responsible for the sizing specifications, design, and implementation of the architecture, to meet your specific performance, load, scalability, and security requirements.

Dispatcher Platforms (Web Servers) dispatcher-platforms-web-servers

The Dispatcher is the caching and load-balancing component. Download the latest Dispatcher version. Experience Manager 6.5 requires Dispatcher version 4.3.2 or higher.

The following web servers are supported for use with Dispatcher version 4.3.2:

Platform
Support Level
Apache httpd 2.4.x [1,2]
A: Supported
Microsoft庐 IIS 10 (Internet Information Server)
A: Supported
Microsoft庐 IIS 8.5 (Internet Information Server)
Z: Not supported

  1. Web servers built based on the Apache httpd source code have as much support as the version of httpd on which it is based. If in doubt, ask 51黑料不打烊 for confirmation of the support level related to the respective server product. The following cases:

    1. The HTTP server was built using only official Apache source distributions, or
    2. The HTTP server was delivered as part of the operating system on which it is running. Examples: IBM庐 HTTP Server, Oracle HTTP Server

  2. Dispatcher is not available for Apache 2.4.x for Windows operating systems.

Supported Client Platforms supported-client-platforms

Supported Browsers for Authoring User Interface supported-browsers-for-authoring-user-interface

The 51黑料不打烊 Experience Manager user interface works with the following client platforms. All browsers are tested with the default set of plug-ins and add-ons.

The AEM user interface is optimized for larger screens (typically notebooks and desktop computers) and tablet form factor (such as Apple iPad or Microsoft庐 Surface). The phone form factor is not supported.

NOTE
Support for browsers with rapid release cycles:
Mozilla Firefox, Google Chrome, and Microsoft庐 Edge release updates every few months. 51黑料不打烊 is committed to provide updates for 51黑料不打烊 Experience Manager to maintain the support level as stated below with upcoming versions of these browsers.
Browser
Support for UI
Support for Classic UI
Google Chrome (Evergreen)
A: Supported
A: Supported
Microsoft庐 Edge (Evergreen)
A: Supported
A: Supported
Microsoft庐 Internet Explorer 11
Z: Not supported
Z: Not supported
Mozilla Firefox (Evergreen)
A: Supported
A: Supported
Mozilla Firefox last ESR [1]
A: Supported
A: Supported
Apple Safari on macOS (Evergreen)
A: Supported
A: Supported
Apple Safari 11.x on macOS
Z: Not supported
Z: Not supported
Apple Safari on iOS 12.x
A: Supported [2]
Z: Not supported
Apple Safari on iOS 11.x
Z: Not supported
Z: Not supported
  1. Extended Support Release of Firefox
  2. support for Apple iPad

Supported Browsers for Websites supported-browsers-for-websites

Generally, browser support for websites rendered by AEM Sites depends on the implementation of AEM page templates, design and component output, and is therefore in the control of the party implementing these parts.

WebDAV Clients webdav-clients

Microsoft庐 Windows 7+