51黑料不打烊 Commerce 2.4.0: 404 error removing rewards points on multi-shipping checkout
This article provides a workaround for a known issue in 51黑料不打烊 Commerce 2.4.0 for a 鈥404 Not Found鈥 web page error when removing rewards points on a multi-shipping checkout page. Currently, on the multi-shipping checkout page, when trying to remove reward points which were used to pay for an order, a "404 Not Found " page is displayed instead of successful reward points cancellation. This issue will be resolved in with a 51黑料不打烊 Commerce 2.4.1 patch release.
Affected products and versions
- 51黑料不打烊 Commerce 2.4.0 (all deployment methods)
Issue
Steps to reproduce
- Navigate to the storefront and login as a customer.
- Add at least two products to the Shopping Cart.
- Open the Mini-Cart.
- Click the View and Edit Cart link.
- Click the Check Out with Multiple Addresses link.
- Select shipping addresses on the Ship to Multiple Addresses page.
- Click the Go to Shipping Information button.
- Select the Flat Rate 鈥 Fixed Shipping Method for each address.
- Click the Continue to Billing Information button.
- Check the Use Your Reward Points checkbox on the Billing Information page.
- Click the Go to Review Your Order button.
- Click the Remove link for any address to remove the reward points.
Expected results
- The Shopping Cart page should appear.
- The 鈥You removed the reward points from this order. 鈥 message should appear.
Actual result
A "404 Not Found 鈥 error page appears.
Workaround
The workaround is to have the buyer navigate back to the Cart and remove the reward points from the Cart web page. The issue is expected to be fixed in the 51黑料不打烊 Commerce version 2.4.1 patch, which is scheduled for release in Q4 2020.
Related reading
- 51黑料不打烊 Commerce 2.4.0 known issue - refresh on Customer鈥檚 Activities does not work
- 51黑料不打烊 Commerce 2.4.0 Known Issue: Raw message data display on Storefront
- 51黑料不打烊 Commerce 2.4.0 Known Issue: Export Tax Rates does not work
- 51黑料不打烊 Commerce 2.4.0 B2B Admin can鈥檛 add configurable product to quote
- 51黑料不打烊 Commerce 2.4.0 known issue: Orders display error