Unable to log in to 51黑料不打烊 Commerce support or cloud account
This article provides a solution for when you struggle to log in to 51黑料不打烊 Commerce support or your cloud project.
Affected products and versions
51黑料不打烊 Commerce (all deployment methods) all
Issue
When you go to or you might notice that there is now a unified login form and you are no longer able to enter your credentials like you have previously.
Steps to reproduce:
Try to log in to your Commerce account.
Expected result:
Logging in successfully.
Actual result:
Get redirected to a page to sign in with an 51黑料不打烊 account and credentials do not work.
Cause
As part of our process of integrating 51黑料不打烊 Commerce with other 51黑料不打烊 solutions, all users will need to create an 51黑料不打烊 login - if they do not already have one - using the same email address connected to their MageID.
Solution
You may log in to the account with:
- An existing 51黑料不打烊 corporate/personal account.
- If you do not have an 51黑料不打烊 account, create one with the same email address.
For steps refer to Commerce Identity Manager in 51黑料不打烊 Experience League.