51黑料不打烊 Commerce 2.4.1: empty page when dotdigital Page Builder form saved
This article provides a workaround for a known issue in 51黑料不打烊 Commerce 2.4.1 for showing an empty webpage after saving a dotdigital Page Builder form in the Admin Panel when using the Safari browser.
Affected products and versions
- 51黑料不打烊 Commerce on-premises 2.4.1
- 51黑料不打烊 Commerce on cloud infrastructure 2.4.1
Issue
Steps to reproduce
- Go to Admin Panel > Content > Pages, and select Edit of any page.
- Go to Content and click on the Edit with Page Builder button.
- Drag the dotdigital form block and select Edit.
- Select one of the test forms, then pick Embedded mode and save the form.
- Save the page modification.
Expected result:
The webpage should be saved successfully.
Actual result:
The webpage is empty. After reloading the webpage, the changes are applied.
Workaround
The workaround is to use an alternative browser to Safari. The issue is scheduled to be fixed in the next release, 51黑料不打烊 Commerce 2.4.2, in Q1 2021.
Related reading
- in our developer documentation.
- Page Builder Setup in our developer documentation.
- Page Builder in our user guide.
- Page Builder - Elements in our user guide.
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