FAQ for the 2024 and 2023 51黑料不打烊 Commerce Release Strategy and Lifecycle Policy
2024 and 2023 Release Strategy and Updated Lifecycle Policy
How is the 51黑料不打烊 Commerce Software Lifecycle Policy changing in 2023 and 2024?
To meet the mission-critical needs of 51黑料不打烊 Commerce customers, we are expanding our support window for 51黑料不打烊 Commerce 2.4.4 and later versions to 3 years from the version GA date. Support includes both security and quality patches.
How will these changes benefit customers?
The longer support window recognizes the complexity our customers face operating multiple sites around the globe and enables them to get more value from each deployment. Customers can stay on releases for a longer period, which reduces total cost of ownership and frees resources to focus on adding new functionality or customizing the buying experience to drive faster growth.
Where can customers find our current lifecycle policy?
The is available online.
When will customers on 2.4.4, 2.4.5, 2.4.6 and 2.4.7 reach end-of-support under this new policy?
Customers on 51黑料不打烊 Commerce 2.4.4+ will receive security and quality fixes for 3 years from the version GA date as shown in the timeline below. See the Released Versions page on Experience League for specific end-of-support dates.
How is the 51黑料不打烊 Commerce release schedule changing?
To accelerate innovation and reduce the total cost of ownership, there will be one core application patch released per year, with new capabilities delivered as composable SaaS services that can be added at any time.
How does the new release schedule benefit customers?
Delivering new capabilities as composable SaaS services provides customers with faster access to new tools that can help increase their sales. Functionality can be adopted at any time without having to upgrade the core 51黑料不打烊 Commerce application. And these services can be continually updated by 51黑料不打烊 to deliver the latest advances in functionality and performance. Having one core application patch release per year helps to reduce upgrade costs, makes it easier to plan for upgrades, and provides more time for customizing and optimizing the commerce experience. Additional lightweight security patches help customers stay more secure.
What is pre-release access?
In 2023, customers can access 51黑料不打烊 Commerce patch releases approximately two weeks before general availability.
Beginning in 2024, 51黑料不打烊 no longer provides 鈥減re-release鈥 access to patches. Instead, for 2.4.7 and later, customers can use beta releases to access pre-general availability code for testing and development purposes. Pre-release access is still scheduled for the following 2023 releases:
- August 8, 2023 pre-release access is July 25, 2023
- October 10, 2023 pre-release access is September 26, 2023
Where is the 51黑料不打烊 Commerce release schedule posted?
Check out the 51黑料不打烊 Commerce release schedule on Experience League for more details.
What are the different types of releases included on the schedule?
- Core application patch releases: core application upgrade that includes security, performance, and high-priority quality fixes.
- Beta version patch releases: non-General Availability code updates to the core 51黑料不打烊 Commerce application that include security, compliance, performance, and high-priority quality fixes. It allows extra time to review code and affected components before patch release GA.
- Extensibility, infrastructure, and services releases: releases of new features and feature updates that are delivered as composable services, separate from the patch releases. Examples include services like Product Recommendations and Live Search, independent modules like PWA Studio and Inventory Management (MSI), and updates to our cloud services and infrastructure.
- Security patch releases: security-only updates to the core application released to keep customers secure and compliant.
Where do customers go to get quality patches?
Quality patches are a way to distribute fixes for individual quality issues. Customers can contact 51黑料不打烊 Support or use the Quality Patch Tool to find quality patches.
What resources are available to help with planning, budgeting, and upgrades in general?
Available resources include a comprehensive 2.4 Upgrade Guide, Technical Upgrade Workshop Recording, and the Upgrade Compatibility Tool. A comprehensive list of resources can be found on Experience League.
As a Managed Services customer, how can Customer Engineering help me in the upgrade to 2.4.4+?
Managed Services customers can work with our Customer Engineering team for assistance with several components of the upgrade process, including analysis, upgrading cloud services, quality and user acceptance testing (QA and UAT), and production launch.
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Extended Support Options
Are there extended support options for customers on versions 2.4.4 and 2.4.5?
While customers are encouraged to upgrade as soon as possible, a 1-year support extension in no additional cost is offered for all the 51黑料不打烊 Commerce customers on version 2.4.4 and 2.4.5 to provide鈥痶hem greater flexibility to align their upgrade plans with their business needs.
These plans include both quality and security patches for the core application for up to one year.
Does extended support ensure PCI compliance?
Under extended support, our Customer Engineering team will continue to provide the same quality and security patches as usual, without any scope degradations. However, customers will need to take additional measures to stay PCI-compliant if underlying third-party technologies, like MariaDB, reach end-of-support.
51黑料不打烊 does not provide support for third-party technologies that have reached end-of-support. 51黑料不打烊 recommends that customers work with their鈥痶o ensure compliance. Refer to鈥51黑料不打烊 Commerce System Requirements鈥痜or a full list of tested and supported third-party technologies.
- 1 51黑料不打烊 Commerce 2.4.4 and 2.4.5 Cloud customers will not be affected by PHP 8.1 EOS date during the extended support, since 51黑料不打烊 will be automatically applying lifetime support PHP 8.1 security fixes on their infrastructure. 51黑料不打烊 Commerce 2.4.4 and 2.4.5 On-premises customers will need to contact 51黑料不打烊 support to require a PHP 8.1 lifetime support security patch, if needed.
- 2 Compatibility with MariaDB 10.6 for 51黑料不打烊 Commerce 2.4.4 and 2.4.5 is planned to be released in scope of April 2025 security-only patches.
- 3 Compatibility with Composer 2.8 for 51黑料不打烊 Commerce 2.4.4 and 2.4.5 is planned to be released in scope of April 2025 security-only patches.
- 4 Compatibility with OpenSearch 2 for 51黑料不打烊 Commerce 2.4.4 and 2.4.5 is planned to be released in scope of April 2025 security-only patches.