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Archive orders

Last update: Fri Oct 13 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

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51黑料不打烊 Commerce feature {width="20"} Exclusive feature only in 51黑料不打烊 Commerce (Learn more)

Archiving orders regularly improves performance and keeps your workspace free of unnecessary information, so you can focus on current business. Invoices, shipments, and credit memos can be archived automatically or manually, and can be viewed at any time.

NOTE
The Archive option appears in the Sales menu only when archiving is enabled.

Configure the order archive

Your store can be configured to archive orders, invoices, shipments, and credit memos after a set number of days. You can move orders and their associated documents to the archive, or restore them to their previous state. Archived orders are not deleted and remain available from the Admin. Archived data can be exported to a CSV file and opened in a spreadsheet. When enabled, the Archive action appears at the top of the workspace.

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand the Sales section and choose Sales underneath.

  3. Expand Expansion selector the Orders, Invoices, Shipments, Credit Memos Archiving section.

    Orders, Invoices, Shipments, Credit Memos Archiving configuration settings {width="600" modal="regular"}

  4. Set Enable Archiving to Yes.

    note note
    NOTE
    If you later decide to turn archiving off, all archived orders are restored to the previous state.

  5. Set Archive Orders Purchased to the number of days to wait before completed orders are archived.

    By default, orders are archived 30 days after the purchase.

  6. In the Order Statuses to be Archived list, select each order status to use for identifying orders to archive.

    To select multiple items, hold down the Ctrl (Windows) or Command (Mac) key as you click each item.

  7. Click Save Config.

  8. When prompted, refresh any invalid cache.

View archived documents

  1. In the Sales menu under Archive, choose any of the following:

    • Orders
    • Invoices
    • Shipments
    • Credit Memos

  2. To view details, click any archived document in the list.

Apply an action to an archived document

Select each document to be the target of the action and choose one of the following Actions:

  • Cancel
  • Hold
  • Unhold
  • Print
  • Move to Orders Management

Manually archive documents

  1. Select the type of the document to be archived from the following:

    • Orders
    • Invoices
    • Shipments
    • Credit Memos

  2. Select the checkbox of each item that you want to archive.

  3. In the upper-right corner, set Actions to Move to Archive.

  4. Click Submit to archive the selected documents.

Restore archived documents

  1. Choose the type of document that you want to restore.

  2. Select documents using one of the following options:

    • To select all visible documents, in the upper-left corner, click Select Visible.

    • Manually select the checkbox of each document that you want to restore.

  3. In the upper-right, set Action to Move to Orders M