Update the credit information
When the customer makes the payment for their outstanding credit to the merchant, a store administrator must then update the customer credit information in the Admin.
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On the Admin sidebar, go to Customers > Companies.
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Find the company in the grid and open in Edit mode.
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Expand the Company Credit section.
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For Credit Limit, enter the new value.
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Change the other values as needed.
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When updates are complete, Click Save.
Receive Payments
A reimbursed balance is an offline payment that is made by a company toward the balance of their account. The store administrator enters the amount manually in the company profile, using the Reimburse Balance button. When the amount is submitted, the system recalculates the outstanding balance and available company credit, and records the action in the company credit history. The reimbursed amount is entered in the credit currency, as specified in the configuration.
Apply a payment to a company account
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On the Admin sidebar, go to Customers > Companies.
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Find the company record in the list and open in Edit mode.
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At the top of the page, click Reimburse Balance.
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In the dialog, add the payment information:
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Enter the Amount of the payment.
The amount can be entered as a positive or negative value.
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If applicable, enter the Custom Reference Number for reference.
Only one custom reference number can be entered per reimbursement. To apply the payment to multiple POs, create a separate reimbursement for each.
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As needed, enter a Comment to describe the reimbursement.
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Click Reimburse.
The company鈥檚 outstanding balance and available credit is recalculated, and the Company Credit history is updated to reflect the reimbursement.