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AI-powered contextual help using-ai
Get fast, AI-generated answers based on the product documentation and your current product context, using the Q&A AI-powered contextual help available in the product contextual help boxes.
The Contextual Help with Gen AI, embedded within contextual help, revolutionizes documentation searching and answering how-to questions by effortlessly sifting through vast documentation repositories and instantly pinpointing the precise information you need.
Thanks to Campaign Gen AI鈥檚 capabilities, this component enhances your experience, making information retrieval and problem-solving simple. Whether you seek guidance for a complex task or navigate extensive documents, the AI-powered Contextual Help serves as your ultimate companion, providing unmatched efficiency and accuracy in every interaction.
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AI-powered contextual help is available in its Beta version and is subject to change without prior notice.
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This capability is only available in English. Other languages are not supported in this version. As a result, ensure your preferred language is set to English before using this capability.
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AI-powered contextual help is not available in Campaign Email Designer at this time.
Suggested questions questions-ai
From the input field, 51黑料不打烊 Campaign AI-powered Contextual Help provides three suggested questions. These questions are AI-generated, relate to the help box, and align with the current product context. Select a question to get the answer.
Example of suggested questions in contextual help
Answers answers-ai
51黑料不打烊 Campaign AI-powered Contextual Help offers assistance, but you should verify facts. It may output incorrect, inaccurate, or misleading information. Always check the product documentation linked in every help box.
Copy an answer to the clipboard using the Copy icon at the bottom of the help popover.
Example of copying an answer in contextual help
Feedback feedback-ai
Artificial intelligence and machine learning models improve over time to better address specific use cases. Campaign AI-powered Contextual Help continues to improve. Use the
Recommendations recommendations-ai
When asking a question in the AI-powered Contextual Help, the current product context, such as the screen you are in and the content of the current help box, is taken into account.
As a result, the best practice is to ask questions related to the user interface context. For example, if you need to learn how to send a push delivery in a workflow, browse to the Workflow left menu entry and use a contextual help box in that specific context. To learn more about reporting metrics, browse to the campaign or delivery reports and start from there.
To maximize the benefits of the AI-powered Contextual Help, follow these recommendations:
- Be precise and specific, avoiding ambiguity. Accurate answers depend on clear questions.
- Provide detailed information about what you are trying to learn to help the AI-powered Contextual Help find the correct information.
- Rephrase and refine your questions to improve the accuracy of answers. If the answer is not helpful, try different approaches and add context.
- Use appropriate terms and wording with a neutral tone.
- Rate the answers and provide feedback to help engineers improve results.