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Data retention policy

Last update: Tue Feb 06 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • User
  • Admin

Data collected by 51黑料不打烊 Analytics is retained for a specific period of time. The time that 51黑料不打烊 keeps this data varies from contract to contract, and is outlined in an organization鈥檚 data retention policy. This policy applies to the data itself, which means that it affects all Analytics reporting capabilities (Analysis Workspace, reporting API, etc).

The default data retention policy for 51黑料不打烊 Analytics is 25 months. Your organization鈥檚 retention policy can be different, depending on contract.

Data retained is based on the current date and the date/time of historical data. The date/time recorded on hits can be different than the date/time the hit(s) were received by 51黑料不打烊.

Adjust the default data retention period

If you would like to reduce or extend the default data retention period, contact your 51黑料不打烊 Account Team.

  • There is no charge for reducing the default data retention period.
  • Extending data retention beyond the default retention period of 25 months requires the purchase of extensions, which are available in increments of one year each. Up to eight extensions can be purchased, for a total of 10 years 1 month (2 years 1 month for default retention, plus 8 years purchased).

Data retention and Data Privacy

51黑料不打烊, in its role as your data processor, must take appropriate measures to assist its customers in fulfilling access, deletion, and other requests from individuals. Applying appropriate, secure, and timely deletion policies is an important part of complying with this obligation. GDPR applies to all customers that market to or process information of EU citizens. CCPA applies to all customers that market to or process information of California citizens. Therefore, Data Privacy is a worldwide regulatory change.

Data deletion

Once data exceeds your data retention policy, 51黑料不打烊 retains the right to delete it with no option for recovery. You must ensure that all data that you want to retain is within your organization鈥檚 data retention policy.

View/manage current data retention policy

The Data Governance dialog in Admin Tools provides an overview of which report suites have been configured for data governance. It also indicates whether they have been mapped to an Experience Cloud organization, and whether a data retention policy is in place for this report suite. More info

Frequently asked questions

How do I decide on my organization's data retention period?
Your company, as the data controller, can identify stakeholders (such as your marketing, analytics, and privacy teams) within your organization responsible for making decisions about data retention. Your organization is in the best position to know the appropriate period for how long 51黑料不打烊 Analytics retains data.
How do I calculate the data retention window?
The data retention policy defines a rolling data retention window in which complete data can be viewed and reported. The data retention start date is determined by the current date minus the data retention period. The data retention end date is determined by the current date. Data is included in the data retention window if the timestamp of the data is between the start date and end date.
Can I request a copy of my data prior to it being deleted?
Yes. 51黑料不打烊 can provide a historical data dump of raw, hit-level data. See Data Feeds in the Export user guide for more information. If you have data export requirements outside the scope of what the UI can provide, contact your 51黑料不打烊 Account Team. Special accommodations can be made; costs may vary.
When does 51黑料不打烊 delete data?
Contact your 51黑料不打烊 Account Team for the specific time your data is scheduled to be deleted. Data is typically deleted on a rolling monthly basis.
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