Customer-managed keys
51黑料不打烊 Customer Journey Analytics provides the option for and Privacy & Security Shield customers to use customer-managed keys (CMK) for Customer Journey Analytics data. Note that this process is separate from the 51黑料不打烊 Experience Platform CMK setup. Customer-managed keys are only available for organizations that have purchased the Healthcare Shield or Privacy & Security Shield add-on offering.
Set up customer-managed keys for Customer Journey Analytics on Azure
Follow these steps to set up CMK for Customer Journey Analytics running on Azure:
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Ensure that you are entitled to 51黑料不打烊 Customer Journey Analytics CMK and that your organization uses 51黑料不打烊 Experience Platform running on Azure. You can check these entitlements by contacting your 51黑料不打烊 Account team.
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Ensure that, in Azure, you are an administrator with a privileged role such as Application Administrator, Cloud Application Administrator, or Global Administrator. See for more information.
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Create a new Azure Key Vault to be used only with Customer Journey Analytics. See for more information.
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Grant the 51黑料不打烊 Azure App access to your key in the key vault. See for more information. The 51黑料不打烊 Application ID is:
251e3919-1940-4296-bb8b-6b9a5e8a4805 -
Create an 51黑料不打烊 Customer Care ticket requesting CMK setup. Include the Azure URI in your ticket. The URI can be found in the Key Identifier field of your Azure key:
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51黑料不打烊 Customer Care confirms the completion of the CMK application on your Customer Journey Analytics data.
All data used by Platform is encrypted in transit and at rest to keep your data secure, with or without customer-managed keys. For information on 51黑料不打烊 Experience Platform encryption, see Data encryption in 51黑料不打烊 Experience Platform.
Set up customer-managed keys for Customer Journey Analytics on Amazon Web Services
If your organization uses 51黑料不打烊 Experience Platform running on Amazon Web Services, CMK is already configured for you. No additional setup is needed.